Privacy Policy | TutorWise

TutorWise is committed to protecting and respecting the privacy of any and all personal data that it gathers in the course of doing business, as defined by the Data Protection Act 2018 (DPA). We collect only the essential information needed to perform the functions required by TutorWise. TutorWise has taken steps to ensure the information is stored in safe, secure locations with access only granted to those employees who require the information in order to perform their employment responsibilities.

This Policy explains when and why we collect personal data about you. We may change this Policy from time to time.

TutorWise collects information for the purpose of providing tutoring services to the interested party, which will specifically meet his/her academic criteria. TutorWise will not disclose any information about individual users. Any information provided by a client or prospective client to TutorWise is strictly confidential. TutorWise will not sell any information obtained or provided by a client to a third party for marketing or other purposes but we may use that information for marketing which may involve a third party.

Any questions with regards to TutorWise’s policy should be directed to info@wearetutorwise.co.uk.

TutorWise is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TutorWise website and governs data collection and usage. By using the TutorWise website, you consent to the data practices described in this statement.

We are a corporation named TutorWise Ltd.

COLLECTION OF YOUR PERSONAL DATA

We obtain information about you when you use our website, when you provide it to us or to our franchisees or, occasionally, from third parties.

TutorWise collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TutorWise also collects anonymous demographic information, which is not unique to you, such as your postcode.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TutorWise public message boards, this information may be collected and used by others. Note: TutorWise does not read any of your private online communications.

TutorWise encourages you to review the privacy statements of websites you choose to link to from TutorWise so that you can understand how those websites collect, use and share your information. TutorWise is not responsible for the privacy statements or other content on websites outside of the TutorWise and TutorWise’s family of websites.

If you make a payment to us your payment details are not held by us but are collected by our third party payment processors, who specialise in the secure online capture and processing of such transactions.

USE OF YOUR PERSONAL DATA

TutorWise collects and uses your personal data to operate the TutorWise websites and deliver the services you have requested. TutorWise also uses your personally identifiable information to inform you of other products or services available from TutorWise and its affiliates. TutorWise may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TutorWise does not sell, rent or lease its customer lists to third parties. TutorWise may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TutorWise may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal data except to provide these services to TutorWise, and they are required to maintain the confidentiality of your information.

TutorWise does not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.

TutorWise keeps track of the websites and pages our customers visit within TutorWise, in order to determine what services are the most popular. This data is used to deliver customised content and advertising within TutorWise to customers whose behaviour indicates that they are interested in a particular subject area.

TutorWise website will disclose your personal data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TutorWise or the site; (b) protect and defend the rights or property of TutorWise; and, (c) act under exigent circumstances to protect the personal safety of users of TutorWise, or the public.

STORAGE OF YOUR PERSONAL DATA

The data that TutorWise collects will be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be processed by staff operating outside the EEA who work for TutorWise or one of its suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. TutorWise will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

USE OF COOKIES

The TutorWise website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise TutorWise pages, or register with TutorWise site or services, a cookie helps TutorWise to recall your specific information on subsequent visits. This simplifies the process of recording your personal data, such as billing addresses, shipping addresses, and so on. When you return to the same TutorWise website, the information you previously provided can be retrieved, so you can easily use the TutorWise features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TutorWise services or websites you visit.

SECURITY OF YOUR PERSONAL DATA

TutorWise secures your personal data from unauthorised access, use or disclosure. TutorWise secures the personally identifiable data you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal data (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Unfortunately, the transmission of information via the internet is not completely secure. Although TutorWise will do its best to protect your personal data, TutorWise cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once TutorWise has received your information, it will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to ask TutorWise not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us in writing.

The TutorWise site may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that TutorWise does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites

ACCESS TO INFORMATION

The DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request will be subject to a reasonable fee to meet TutorWise’s costs in providing you with details of the information it holds about you if your request is manifestly unfounded, excessive or repetitive.

The accuracy of your information is important. If the personal data you have provided to us changes, if you change email address, or any of the other information we hold, please email us at info@wearetutorwise.co.uk.

16 OR UNDER?

We are especially concerned to protect the privacy of children aged, 16 or under. If you are aged 16 or under, please ask your parent/carers/guardian’s permission before providing any personal data and ask them to help you whenever you provide us with any personal data.

CHANGES TO THIS STATEMENT

TutorWise will occasionally update this Statement of Privacy to reflect company and customer feedback. TutorWise encourages you to periodically review this Statement to be informed of how TutorWise is protecting your information.

CONTACT INFORMATION

TutorWise welcomes your comments regarding this Statement of Privacy. If you believe that TutorWise has not adhered to this Statement, please contact TutorWise at info@wearetutorwise.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.