Privacy Policy

TutorWise Ltd (“TutorWise”) is committed to protecting the privacy of any and all personal information that it gathers in the course of doing business, as defined by the General Data Protection Regulation (GDPR). We collect only the essential information needed to perform the functions required by TutorWise. TutorWise has taken steps to ensure the information is stored in safe, secure locations with access only granted to those employees who require the information in order to perform their employment responsibilities.

TutorWise collects information for the purpose of providing tutoring services to the interested party, which will specifically meet his/her academic criteria. TutorWise will not disclose any information about individual users. Any information provided by a client or prospective client to TutorWise is strictly confidential. TutorWise will not sell or distribute any information obtained or provided by a client to a third party for marketing or other purposes.

Any questions with regards to TutorWise’s policy should be directed to info@wearetutorwise.co.uk

TutorWise is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TutorWise website and governs data collection and usage. By using the TutorWise website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION

TutorWise collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TutorWise also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by TutorWise. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by TutorWise for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TutorWise website.

TutorWise encourages you to review the privacy statements of websites you choose to link to from TutorWise so that you can understand how those websites collect, use and share your information. TutorWise is not responsible for the privacy statements or other content on websites outside of the TutorWise website.

USE OF YOUR PERSONAL INFORMATION

TutorWise collects and uses your personal information to operate the TutorWise website and deliver the services you have requested. TutorWise also uses your personally identifiable information to inform you of other products or services available from TutorWise and its affiliates. TutorWise may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TutorWise does not sell, rent or lease its customer lists to third parties. TutorWise may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TutorWise may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TutorWise, and they are required to maintain the confidentiality of your information.
TutorWise does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TutorWise keeps track of the websites and pages our customers visit within TutorWise, in order to determine what services are the most popular. This data is used to deliver customised content and advertising within TutorWise to customers whose behaviour indicates that they are interested in a particular subject area.

TutorWise website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TutorWise or the site; (b) protect and defend the rights or property of TutorWise; and, (c) act under exigent circumstances to protect the personal safety of users of TutorWise, or the public.

STORAGE OF YOUR PERSONAL DATA

The data that TutorWise collects will be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It will also be processed by staff operating outside the EEA who work for TutorWise or one of its suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. TutorWise will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

USE OF COOKIES

The TutorWise website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise TutorWise pages, or register with TutorWise site or services, a cookie helps TutorWise to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TutorWise website, the information you previously provided can be retrieved, so you can easily use the TutorWise features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TutorWise services or websites you visit.

SECURITY OF YOUR PERSONAL INFORMATION

TutorWise secures your personal information from unauthorised access, use or disclosure. TutorWise secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Unfortunately, the transmission of information via the internet is not completely secure. Although TutorWise will do its best to protect your personal data, TutorWise cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once TutorWise has received your information, it will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to ask TutorWise not to process your personal data for marketing purposes. TutorWise will usually inform you (before collecting your data) if it intends to use your data for such purposes or if it intends to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us in writing.
The TutorWise site may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that TutorWise does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites

ACCESS TO INFORMATION

The DPA gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request will be subject to a fee of £10 to meet TutorWise’s costs in providing you with details of the information it holds about you.

RIGHT TO WITHDRAW CONSENT

You have the right to withdraw any consent you have given at any time. If you do, it will not affect the lawfulness of any processing for which we had consent prior to you withdrawing it. To withdraw your consent please email info@wearetutorwise.co.uk.

CHANGES TO THIS STATEMENT

TutorWise will occasionally update this Statement of Privacy to reflect company and customer feedback. TutorWise encourages you to periodically review this Statement to be informed of how TutorWise is protecting your information.

CONTACT INFORMATION

TutorWise welcomes your comments regarding this Statement of Privacy. If you believe that TutorWise has not adhered to this Statement, please contact TutorWise at info@wearetutorwise.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.